• 2021-04-14
    Maintaining successful business relationships with existing customers can be more economical than the cost of acquiring new customer.
  • 与现有客户保持成功的业务关系比获得新客户的成本更经济。

    内容

    • 0

      What can a presenter choose to do in order to introduce a product to the target customer? A: Demonstrating everything that can benefit the customer. B: Communicating with the customers on something they like or need. C: Getting across the brand new design philosophy to the customer. D: Making sure the customer having experienced the product fully.

    • 1

      The purpose of establishing business relations includes seeking new customers, consolidating existing relations and expanding new markets.

    • 2

      The benefits that e-commerce can bring to enterprises do not include ________. A: Developing new markets B: Reducing the cost of technology development C: Maintaining customer relations D: Improving the efficiency of supply chain

    • 3

      2. Why is customer service an important element? Because it can__ A: A. retain and keep customers B: B. gather information about competitors C: C. develop new market D: D. strengthen business partner relationships

    • 4

      The language of the memo can be more relaxed than a business letter.