举一反三
- What is a business’ customer base？（ ） A: The first customers that form the base of the business B: The first 100 customers of a business necessary to create a profit C: The group of customers that give repeat business and stay over long period D: The customers we spend time and money to gain to purchase one time
- The new advertisement is targeted ____ customers who can purchase high-end consumption goods(高档消费品). A: toward B: at C: for
- ______ refers to the mental and emotional processes and the physical activities of people who purchase and use goods and services to satisfy particular needs and wants.
- A business sells goods to a customer for $3,000. The customer returns half of the goods as faulty. What document does the business issue to the customer for the returns? A: Debit note B: Remittance advice C: Credit note D: Goods received note
- The terms and conditions included in a purchase order from a company do not vary from purchase to purchase no matter what goods or services are being acquired.( )
内容
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Loyalty programs could ______business and strengthen the relationship between the customer and the business.
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Which of the following is least likely to be carried out using EFTPOS? A: Sale of goods to a customer B: Payment of wages C: Refund to a customer D: Purchase of goods from a supplier
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According to the writer, a customer-driven business model ensure customer loyalty by（） A: attaching great attention to customers’ buying inclination. B: keeping track of what customers have purchased. C: having a panorama understanding of customers. D: launching new products and services quickly.
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Sellers are those who want to buy goods or services with money.
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1) Which term means “the amount of money which a business obtains (in a year) from customers by selling goods or services”? A: Annual income B: operation profit C: annual turnover D: net profit