Which of the following is NOT the way to make a claim more effective?
A: A Politely explain the problem
B: B Talk about the impact of the problem
C: C Request an immediate reply
D: D Ask for solutions
A: A Politely explain the problem
B: B Talk about the impact of the problem
C: C Request an immediate reply
D: D Ask for solutions
举一反三
- Which of the following is NOT the way to make a claim more effective?
- Which of the following statement is NOT to refer to the impact of the problem when making a claim?
- Which of the following statement is true about writing claim letters? A: A A claim can be made within 60 days after the arrival of the goods. B: B A long letter with much detail of the problem should be written. C: C A claim letter should make a specific request for solutions to the problem. D: D Active voice should be used as much as possible.
- Which of the following is not a function of a business report? ( ) A: To examine potential and available solutions to an issue, a situation, or a problem B: To inform employees to attend meetings or workshops C: To make conclusions about an issue or a problem D: To produce a range of suggestions for future action
- When receiving a claim, the receiver should first ________. A: make an apology for the inconvenience caused B: investigate the problem to find out the cause C: promise to give the compensation D: refuse the claim politely