A: Downward price
B: Establish membership system
C: Providing quality service
D: Bundling sale
举一反三
- What we care is ( ). A: not price but quality B: price but not quality C: but quality not price D: quality nor price
- What does Huawei customer uppermost include A: low price B: one stop service C: good quality D: good after-sales service
- Hotels can be divided into resort hotels, convention hotels, commercial hotels and residential hotels by ( ). A: rate B: size C: service D: market segment
- Providing quality customer service is a major priory of our company.——→——
- The quality of service provided to guests in any type of hospitality operation is influenced most by （）and （）. A: The staff members providing the service B: The standards of service C: Guests'expectations for Service D: The processes they use to provide the service
内容
- 0
学起: A company must establish and maintain a(n) ______ quality management system in order to be successful.
- 1
According to what is mentioned in the video, what ingredients should a quality service system include? A: Consider the Guests Being Served B: Implement Revised Systems C: Determine what the Guests Desire D: Train and Empower Staff
- 2
In designing a logistic system, a delicate balance must be maintained between the cost and ( )A.service'quality B.inventory C. market service D. market share A: service'quality B: inventory C: market service D: market share
- 3
The lowest possible price the monopolist can charge and still prevent entry is called the limit price（ ）
- 4
The company’s _________ (n.承诺；许诺) to providing quality at a reasonable price has been vital to its success.