Customer relationship management applications dealing with the analysis of customer data to provide information for improving business performance best describes ________ applications.
analytical CRM
举一反三
- Customer<br/>relationship management applications dealing with the analysis of<br/>customer data to provide information for improving business<br/>performance best describes ____ applications. A: operational<br/>CRM B: analytical<br/>CRM C: operational<br/>SCM D: analytical<br/>SFA
- Customer relationship management helps manage detailed information about individual customers and maximize customer loyalty.
- Customer Relationship Management
- Which marketing intelligence tool measures the difference between management’s perceptions of overall performance and customers’ perceptions? A: Customer perceptions audit (CPA) B: Gap analysis C: Customer satisfaction index (CSI) D: Other people’s data (OPD)
- Customer master data contains all the necessary information needed to business with an external supplier.
内容
- 0
Weaker customer loyalty forces companies to adopt customer relationship management systems.
- 1
客户关系管理(Customer Relationship Management,CRM):
- 2
The aim of customer relationship management is to produce high customer ________. A: integrity B: loyalty C: innovation D: liability
- 3
CRM的英文全称是指Customer Relationship Management。
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Multitenant applications ensure that tenants do not have access to data and configuration information that is not their own.