B2C是英文（ ）的缩写。 A: Business to Customer B: Business 2 Customer C: Customer to Customer D: Customer 2 Customer

当前主流的跨境电子商务模式有B2B(Business to Business)、B2C(Business to Customer)、和C2C(Customer to Customer)三种。( )

B2C Business to customer

B2C是英文（ ）的缩写。 A: Business to Customer B: Business 2 Customer C: Consumer to Consumer D: Consumer 2 Consumer

The task of any business is to deliver customer value at a profit.

A business sells goods to a customer for $3,000. The customer returns half of the goods as faulty. What document does the business issue to the customer for the returns? A: Debit note B: Remittance advice C: Credit note D: Goods received note

A business sells goods to a customer for a list price of $17,000 excluding sales tax. The customer negotiates a 5% trade discount. Sales tax is 20%.How much does the customer owe the business? A: $19,380 B: $16,150 C: $19,550 D: $20,400

In customer analysis，small business tend to fall into（ ）. A: confused B: key customer C: impulsion D: over trading

Customer relationship management applications dealing with the analysis of customer data to provide information for improving business performance best describes ________ applications.

Loyalty programs could ______business and strengthen the relationship between the customer and the business.