• 2021-04-14
    Marketing can be defined as the ________ by which businesses create value for customers and build strong relationships to capture value from customers in return.
  • process

    内容

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      The more value customers place on a firm's products, the higher the price the firm can charge for those products. A: 正确 B: 错误

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      Companies address needs by putting forth a ________, a set of benefits that they offer to customers to satisfy their needs. A: brand B: value proposition C: deal D: marketing plan E: demand

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      SH Express offers its customers fast and reliable package delivery. When SH Express customers weigh these benefits against the monetary cost of using SH Express along with other costs of using the service, they are acting upon ______. A: brand loyalty B: customer equity C: customer-perceived value D: customer lifetime value E: a societal marketing campaigns

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      What is the value of innovation? ( ) A: Sustain loyal customers B: Gaining competitive advantage C: Growth and success D: Enhance brand value

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      Which one is not mentioned in Apple’s Value? A: Empathy for Customers/Users B: Positive Social Contribution C: Innovation/Vision D: Simple